Forum Discussion

yahyaalen's avatar
yahyaalen
Explorer | Level 3
2 years ago

I can't change my billing cycle from annual to monthly.

Can't change payment time from annualy to monthly, and I can't downtrend the the plan
billing
downgrade
Payments
Plans
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome to our Community, yahyaalen!

 

What’s the current plan you see on this page? 

 

Are you getting any errors, when trying to update your billing cycle, or does the option not appear at all? 

 

What happens if you try to downgrade your Dropbox account instead?

 

Feel free to send me a screenshot too, if you think it'll help.

 

Keep me updated.

yahyaalen's avatar
yahyaalen
Explorer | Level 3
2 years ago

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