Forum Discussion

jujumui's avatar
jujumui
Explorer | Level 4
4 years ago

I can't sign up for a free trial for Dropbox fax.

i cant sign up for a free trial because the dropdown wont allow me to select 'area code'  and it wont let me click the CTA unless i select an area code. Tried in chrome and firebox and wont wont work

20 Replies

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  • ddsss25's avatar
    ddsss25
    New member | Level 2
    2 years ago

    I was trying to sign up for hellofax which i guess is now dropbox fax..?

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    If you're still going through this, I'd be happy to reach out internally, in order for us to have a closer look into it ddsss25.

     

    Would that be okay? 

  • lavenadita's avatar
    lavenadita
    New member | Level 2
    2 years ago

    Hi, I am currently experiencing this issue as well even after going through all the troubleshooting steps as mentioned above.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi lavenadita, I hope you're doing well!

     

    I just sent you an email, and we'll take it from there.

     

    Thanks! 

  • wildman4's avatar
    wildman4
    Explorer | Level 3
    2 years ago

    This is still not working for me either.  I already have a Hello Fax account (currently not subscribing).  I am trying to re-subscribe and I cannot select an Area Code from the drop down.

     

    Please correct and/or advise.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    wildman4, can we log a ticket for you too and check this further?

  • wildman4's avatar
    wildman4
    Explorer | Level 3
    2 years ago

    Yes - please do.  I am unable to sign up to receive a fax number.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey wildman4, I just did. 


    Feel free to check your emails, and I'll see you there! 

  • Glycem's avatar
    Glycem
    New member | Level 2
    2 years ago

    Same as every one else no area code options for any state I've tried. Tried from multiple browsers on multiple devices.

     

    May a ticket/email be opened and sent to me as well please?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey guys!

     

    Thanks for your patience here. It seems our team is aware and actively working towards a fix.

     

    We'll update this thread once we have more news. Thanks!

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