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Forum Discussion

collinsjmmc's avatar
collinsjmmc
New member | Level 1
2 years ago

I have been paying for a subscription but my account got deleted due to inactivity

even though i had not actively used it in quite some time.... I now come to find out that if i haven't "logged in" , my account has been deleted ? ( that makes sense - let's delete an active paying c...
account access
billing
Payments
Refunds
LouG's avatar
LouG
New member | Level 1
2 years ago

Similar issue. I downgraded from my paid account of $11.99 a month to the free account, but I keep getting the $11.99 taken out of my PayPal and with the free account I can't reach customer service.  WTF?  someone please help.

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