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Forum Discussion
I would like to upgrade my Basic account with the option to cancel before the first year.
Hello,
I would like to upgrade my Basic account to a Plus on a monthly roll out with the option to cancel before the first year. It is possible that I will move to a business account in the coming months and as such do not want to be tied for a minimum of a year.
When I select the monthly subscription I have the note (screenshot below) which seems to indicate that at minimum I will have to register for a year.
Is there another solution?
Many thanks,
3 Replies
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- Rich
Super User II
Matt07 wrote:
It is possible that I will move to a business account in the coming months and as such do not want to be tied for a minimum of a year.
If you join a Business team account while on an active paid subscription, you're receive a prorated refund for the time remaining on your account.
Hi Rich,
Many thanks but in this instance, the accounts would be different so I am not sure it would work. I would retain my personal basic and add a business one for the company being created.
- Mark
I think thats just the wording around the UK / EU refund rights if I'm honest Matt07
They are basically saying you will pay £9.99 a month for 12 months and after that £9.99 plus any taxes etc. that they may need to charge (in other words the first year is a promo price).
You will be able to cancel that at any point, but, as it said, no refunds 🙂
