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Forum Discussion

Jerthorne's avatar
Jerthorne
Explorer | Level 3
3 years ago

Issues upgrading to 2000 gb plan

I’m trying to upgrade from the free plan to the 2000 gb plan and it keeps giving me an error that there is a problem and advises me to refresh the page or contact support.
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upgrades
Jerthorne's avatar
Jerthorne
Explorer | Level 3
3 years ago
I have tried in chrome and safari. I think it might have something to do with the way I was paying for the subscription before. But I’m not sure.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Jerthorne, can I send you an email, in order for us to have a closer look into this? 

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