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cedricm256's avatar
cedricm256
New member | Level 2
2 years ago
Solved

I've been paying for a Dropbox Plus account but my account is Basic, why?

I've been paying for Dropbox Plus account for awhile and just noticed that my account type is still basic. I have basically ran out of storage because my account type isn't correct. How do I fix this...
billing
FAQ
Payments
Plans
upgrades
  • Jay's avatar
    Jay
    2 years ago

    Could you try these steps to associate that payment to your Dropbox account?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you try these steps to associate that payment to your Dropbox account?

cedricm256's avatar
cedricm256
New member | Level 2
2 years ago

Thanks Jay

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