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Forum Discussion

Mathurvarun's avatar
Mathurvarun
Explorer | Level 3
3 years ago
Solved

I've paid for Plus but it's not on my account

My apple account was charged in July to pay for the annual Dropbox subscription but Dropbox account says my subscription has expired
billing
Dropbox Plus
Payments
Plans
upgrades
  • Jay's avatar
    Jay
    3 years ago

    Hi Mathurvarun, thanks for bringing this to our attention.

     

    Could you try seeing if you can restore the purchase on your account using the steps from this page?

     

    Keep me updated with any progress!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Mathurvarun, thanks for bringing this to our attention.

 

Could you try seeing if you can restore the purchase on your account using the steps from this page?

 

Keep me updated with any progress!

Mathurvarun's avatar
Mathurvarun
Explorer | Level 3
3 years ago
Restore purchases did the trick. Thanks

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