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Forum Discussion
MC3B
2 years agoNew member | Level 2
My subscription got cancelled when accepting an invitation to join a team
I have a personal plan, and accepted an invitation to collaborate as a Team on dropbox from a client. Automatically when accepted, all my dropbox folders are part of this client's plan, and my subs...
- 2 years ago
Hey MC3B! Your team admin will need to follow exactly the steps Rich linked above, so that your Dropbox account may be converted again to an individual one, along with your previous personal files. If you wish, you can go ahead and re-upgrade your account to a Plus plan then.
If they choose to delete it instead, upon removing you from a team member, then you wonât be able to access your Dropbox account after that.
Jay
Dropbox Community Moderator
2 years agoCurrently, when the team admin converts your account to a Basic plan, you won't lose access to your files, though, as mentioned previously, there could be a possibility of data deletion if left in that state for too long.
When you upgrade to Plus, you'll be able to sync files again.
MC3B
2 years agoNew member | Level 2
Thank you everyone, that clarified everything. I'm now in touch with the now-owner of that Team / Admin who will be able to help following Rich's steps. And I'll then switch straight away for a Plus plan.
But it is scary as people are away and I have to rely on the good faith that nothing will be accidentally deleted. I'm running a safety backup, but again to back up 800GB that will take a while. The now-owner/admin seem to not have intended sending me that kind of invitation in the first place. They though were in the process of sharing some specific folders in which we both could edit, add and remove things â which is very usual practice.
So we'd like to state again to the Dropbox team that instructions, and warning signs should essentially be much starker (we only received 1 mild 2 options message, just 1, no clear warning with spelt out exit of plans, what account it would affect etc). Those must be revised.
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