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Forum Discussion

Tiger Fish's avatar
Tiger Fish
New member | Level 2
2 years ago

Unauthorised upgrade via iTunes

I received emails from Dropbox informing me that I had exceeded the 2 GB limit. I went into dropbox and started deleting files and suddenly realised that I had received an email from dropbox congratu...
billing
cancellations
Payments
Plans
Storage space
upgrades
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

It isnt. Dropbox cannot upgrade you without confirmation that you did it - either via PIN code or biometrics (e.g. finger print or face ID) same as any other purchase. 

 

Apple are the ones who control payments via Apple Pay so any issues with payments need to go to them. Dropbox has no control over Apple billing at all.

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