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jpark134's avatar
jpark134
Explorer | Level 4
3 years ago

Update billing info

Every instruction page tells me to go to my account page, click on settings, then click on billing, in order to update my credit card information. However, there is no "billing" button on my settings...
Account Settings
billing
Payments
Web
Mrbtailor 's avatar
Mrbtailor
Helpful | Level 5
2 years ago
Appreciate that Mark. So I won't lose my hundreds of files that I have stored in my Dropbox?? I have over 172 gigs were of content in my Dropbox I could lose that I have no where else to put it. That's what I'm afraid of if I do what you said!

Thank you again Mark,

Mrbtailor
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi

No you wont. It will basically stop syncing and say 'you are over quota'. 

 

As long as you then upgrade everything will just start working again - worst case scenario you need to reboot the device / restart Dropbox to pick up the upgrade but thats it 🙂

  • Mrbtailor 's avatar
    Mrbtailor
    Helpful | Level 5
    2 years ago
    I'll give it a try and see what happens. Thanks again bud 👍
  • Mrbtailor 's avatar
    Mrbtailor
    Helpful | Level 5
    2 years ago
    Mrbtailor here again!! It's funny that I can't find my subscription to Dropbox anywhere to cancel it. I can, but no where in the app will it let me do anything, and it's no where to be found in my Google Play store subscriptions...so I haven't a clue how to get this payment method replaced!! I just hope support can help figure this crap out come Monday or Tuesday!!

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