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SB62's avatar
SB62
New member | Level 2
4 months ago
Solved

Upgrading to Dropbox Basic Extra

Hello: A couple of days ago, I received a pop up offer in the Dropbox app giving me the opportunity to upgrade my free plan to "Dropbox Basic Extra."  It is my understanding that this plan gives an...
  • Mark's avatar
    4 months ago
    SB62 wrote:

    There is absolutely nothing about it among Dropbox's list of plans

    It is offered randomly to people and isnt a standard plan, you cannot buy it off the website. 

    If its available to you you can upgrade to it via https://www.dropbox.com/buy/basic-extra

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