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Forum Discussion
Andrew1983
6 years agoNew member | Level 2
Can I reset my password without access to the email as I forgot it?
i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
95 Replies
Replies have been turned off for this discussion
- Bronx5 years agoNew member | Level 2
I have the same problem!
- Mark5 years ago
Super User II
Without access to the email account or a device you are logged in on already I'm afraid you cant.
- MT-Tester5 years agoHelpful | Level 6• "Password Expiration Considered Harmful – Cryptosmith" — June 15, 2002
• "Microsoft admits expiring-password rules are useless - CNET"
— April 25, 2019
• "Microsoft Realizes Password Expiration Is Poor Security | PCMag" — April 26, 2019
Before, it was annoying. Now, it's useless. Hey, IT staffers, are you listening?
In my opinion: "Password Expiring" is the worst security feature that the Dropbox development/security team has ever introduced to Dropbox. If they temporarily disable this feature, many would be able to regain access to their accounts.
Frank_S Lusil Emma Jay Здравко - shcross19775 years agoExplorer | Level 4
I 100% agree. The worst security measure Dropbox could ever implicate. 100's of photos and memories down the drain that I cannot access and I'm guess Dropbox IT doesn't give a crap and will probably never bother offering a solution. Sad.
- fdomingu20135 years agoNew member | Level 2
Hi all, I don´t have access to the email account registered in Dropbox anymore. I remember the password, but as i I am trying to login from a new Laptop, Dropbox is sending me a 6 digit code that i can not read because I dont have access to the email. Any ideas how to recover my account? I dont have another email account or cell phone as recovery options registered in Dropbox.
Thanks in advanced.
- Mark5 years ago
Super User II
Without access to the email account there is no way to log on I'm afraid.
- ChriGenoa5 years agoNew member | Level 2
Hi,
I have a problem with resetting the password for the dropbox account created with the email address<<removed>>.
This email address no longer exists, but it has become an alias of the<<removed>> email address. When I request the password reset link to be sent to <<removed>>, I do not receive the email. I also tried to put the email address<<removed>>, but I don't receive the email anyway. Can you please help me?Thank you
- Mark5 years ago
Super User II
Are you still able to receive emails to the old address? If not I'm afraid you cannot recover it
- ChriGenoa5 years agoNew member | Level 2
Yes, I get all the emails sent to the old address, but not the dropbox password reset email. I also had the technicians of the company where I work check that they have not been blocked by the spam filter. They told me there are no dropbox emails. How can I have the password reset in any other way?
Thanks
- ChriGenoa5 years agoNew member | Level 2
can you help me please?
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