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colintr's avatar
colintr
Explorer | Level 3
2 years ago
Solved

Can I sync two personal accounts on one computer?

I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available at the same time on my imac.

 

I am logged in to my personal account, when I click on the icon in the top menu bar and then on my avatar the only option I can see are to add a Team Account which I don't have (I did try it and it didn't work). There doesn't appear to be an option to log out of my personal account and log back in to the Plus account.

 

At the moment I am having to use my web browser to access the Plus account which is not as easy to use as the desktop app. Is it possible to be logged in to both accounts at the same time or is there an easy way to add the plus account to the app and quickly switch between the accounts using the desktop app?

Account Settings
desktop
Folders
Multiple Accounts
sync
  • Megan's avatar
    Megan
    2 years ago

    Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey colintr, let me also jump in here! 

     

    When you try to sign in to your Plus account on the desktop app, have you made sure you're signed in online with the same account too? Sometimes this does the trick.  

  • colintr's avatar
    colintr
    Explorer | Level 3
    2 years ago

    Hi Megan,

    I was signed in online, so I signed out and back in again and it seems to have worked.

    Thanks for your help with this, I didn't think it would be so difficult to change which account I logged into. Maybe a more simple way to swap accounts could be added to DropBox in future updates.

    Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

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