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Forum Discussion
dracen658
5 years agoHelpful | Level 5
Can't login on my PocketBook
Hi
I can't log in to the dropbox via a poketbook. When I open the authorization page, the system does not offer me to enter my username and password.
PB641
YTD908000018002000A4
74:ee:2a:d8:4b:19
I just saw this issue on a newly bought PocketBook InkPad Lite. Going to the Settings, installing the latest update and restarting the device (by holding the power button for > 12s) solved the issue of the infinite spinning wheel being shown when attempting to sign in.
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- Mark5 years ago
Super User II
Are you using a supported app and the most recent versions of Dropbox and PocketBook software?
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