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Jon C.17's avatar
Jon C.17
Explorer | Level 4
4 years ago

Dropbox app on MacBook won't let me sign in

I'm on MacOS High Sierra.  I reinstalled dropbox and now I can't sign in to the app to sync files.  I get the message "invalid email or password."  But I have no problem signing in with the same email and password on a browser.  

 

Any help?

Account Settings
desktop
Error Messages
Mac
sync

3 Replies

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  • Jon C.17's avatar
    Jon C.17
    Explorer | Level 4
    4 years ago

    Ok, i finally got in, but on my MacBook pro (MacOS 10.13.6) i don't get the right-click dropbox menus I'm used to that could make dropbox files local or remote.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Jon C.17, sorry to hear about this.

     

    Could you send us a screenshot of the options you get when you right click on the files inside your Dropbox folder?


    Also, what's the app's version and status as shown in your menu bar? Is it up to date or still syncing? 

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