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Email notification settings are ignored
Why do i get spam emails from dropbox?
My email settings are off for any emails (news).
38 Replies
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- Hannah
Dropbox Community Moderator
Hey angusm, thanks for bringing this to our attention.
Can you please let us know which email address this email came from?
Is the address one of the official Dropbox ones?
Keep me posted.
- Hannah
Hey idislikenotification, thanks for letting us know about this.
We appreciate your feedback here and I will make sure to pass your comments along to our team.
Some promotional emails cannot be disabled from your account settings, however, do you see an "unsubscribe" option at the bottom of this email?
If so, you can click that to unsubscribe.
If you have any questions, let us know.
- It doesn’t help. After I click unsubscribe, it brings me to account setting and I can see I have optioned out of all. I tried this couple of weeks ago and you just keep sending me the email.
- Hannah
Thanks for the update here.
I went ahead and passed your feedback about this along to our team.
If you need anything else, please let us know.
Thanks for your reply.
The 'From' line of the message says that it's coming from "no-reply@em-s.dropbox.com" .
The message is signed using DKIM for that address, and it's sent through the 'mailgun.org' mailing service.
This is also happening to me. When I click on unsubscribe in the emails, it takes me to settings, where I have very few options checked. There's no reason I should be getting tips and tricks emails.
How do I stop dropbox from sending me stupid notifications. I know very well when taxes are due, I don't need them to heckle me!
Great, now posting this created three new notifications. I don't need this!
- Jay
Hi amydcb, joininonallthefun, are you still receiving these emails today?
The most recent one was sent to me today at 3:06 AM
