Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

BubbleIsTheWorst's avatar
BubbleIsTheWorst
Explorer | Level 4
2 years ago
Solved

Endless loop when trying to use & connect both my personal & work account.

Here's the scenario. Mac OS Ventura, I have a Work Dropbox account & a Personal one. I connect these online while signed into my personal account easily enough. Go through the websites selective sync...
account access
Account Settings
desktop
Multiple Accounts
Web
  • Megan's avatar
    Megan
    2 years ago

    Hey BubbleIsTheWorst, thanks for the heads up! 

     

    Would you mind trying out these steps:

     

    -Quit the Dropbox application. ( Click the Dropbox icon in your menu bar, click your avatar (profile picture or initials), and click Quit.)
    -Open Terminal.
    -Run the command: rm -rf ~/.dropbox
    -Quit Terminal.
    -Restart Dropbox and attempt to sign in again.

     

    Let me know how this turns out!

BubbleIsTheWorst's avatar
BubbleIsTheWorst
Explorer | Level 4
2 years ago

YES!!!! This solved it. OMFG, thanks!

So I assume that Terminal command deleted some caching somewhere?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Amazing news BubbleIsTheWorst!

 

Glad that everything is now back on track. Yes, it most likely had to do with some app permissions. 

 

If you need anything else, don't hesitate to let me know. Thanks! 😎

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!