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MH19's avatar
MH19
Helpful | Level 5
6 months ago
Solved

How do I stop the Dropbox desktop app from opening whenever I start my computer?

I get a popup, as on the right in the image below, every time I turn on my computer. How do I stop this?

 

desktop
  • Walter's avatar
    Walter
    5 months ago

    Thanks for clarifying that for us MH19 

    Since there's an updated version of the Dropbox desktop app, could you give it a go from this page directly and let us know if it improved matters at all? 

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  • MH19's avatar
    MH19
    Helpful | Level 5
    5 months ago

    To the best of my knowledge, I've done these things. I closed dropbox as well as my computer multiple times. Is there any other reason it wouldn't be automatically updating?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey MH19, the new stable version of the Dropbox app had just come out when Walter suggested that you update to it; perhaps we hadn't given it enough time to update by itself.

    Did updating the app help at all with your issue?

  • MH19's avatar
    MH19
    Helpful | Level 5
    4 months ago

    Hannah​ Walter​ Neal​ Thanks for your concern and good wishes! The new build seems to have solved the problem 🎉
    May all of the world's problems be solved just as fully 🙏 with no further ado

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    We're glad to hear you're back up and running and thanks for keeping us in the loop too MH19 

    Let us know if anything else comes up and enjoy the rest of your week! 

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Great to hear MH19​!

    I'm glad we got there in the end, have a great day!

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