Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Mariamjals's avatar
Mariamjals
New member | Level 2
8 months ago

I cannot change into a new email address, it says it's taken.

Hi all, I have read many of the threads and found that many have been facing this issue. I wanted to change my current email address to another one that is related to my business. As I am using thi...
Account Settings
emails
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
Mariamjals wrote:

How to solve this dilemma?

Log a ticket with support at http://www.dropbox.com/support as something has clearly 'locked' your account - possibly if you previously had a Business account with another company for example. 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions