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Mariamjals's avatar
Mariamjals
New member | Level 2
8 months ago

I cannot change into a new email address, it says it's taken.

Hi all, I have read many of the threads and found that many have been facing this issue. I wanted to change my current email address to another one that is related to my business. As I am using thi...
Account Settings
emails
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey Mariamjals, sorry to hear you're having issues with this.

I also suggest you try what Mark has already suggested. If you end up reaching out to our Support team, share your ticket number reference with me.

Otherwise, if you're facing any issues I'd be happy to open a ticket on my end for you. 

Keep me posted!

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