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andreas chat's avatar
andreas chat
New member | Level 2
5 years ago
Solved

I can't reset my password as I have no access to the email

Hello everybody,   Need to log in to my dropbox account but i forgot the password. I cant reset it because the email address is business and not available anymore to email servers. There is a...
account access
Account Settings
emails
security
gyula's avatar
gyula
New member | Level 2
2 years ago

I cannot reach my email associated for dropbox anymore. How can I change to an another email address, or how can I reset password?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey gyula, sorry to hear about this.

     

    If you don't know your password and have no access to your email, I would suggest reaching out to our support team.

     

    You'll need to open a private browsing window and go to this page, to submit your help request.

     

    Make sure you use an email address you can access.

     

    I hope this helps!

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