Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
I can't reset my password as I have no access to the email
Hello everybody,
Need to log in to my dropbox account but i forgot the password.
I cant reset it because the email address is business and not available anymore to email servers.
There is another way to confirm my id and have again access to my drop account??
Thank you very much.
andreas chat wrote:
There is another way to confirm my id and have again access to my drop account??
If you have another active device already linked to your account you may be able to gain access to your Dropbox. If not, then you'll need access to the email address associated with the account.
32 Replies
Replies have been turned off for this discussion
Hi Mark,
Thank you for your input!
I didn't quite understand what you meant with "Make sure you do so while not logged in (including here) so often an incognito window works best." Could you please explain this?Thanks
- Mark
Super User II
If you are logged in, at all, to the Dropbox services, it will detect your plan. So if you are a free user it wont let you log a ticket.
If you are a paid user, and logged in as a paid user, you'll get the options to contact support 🙂
