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Forum Discussion
I keep seeing a red exclamation flag on the Dropbox icon.
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
19 Replies
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- Hannah
Dropbox Community Moderator
Did you try my suggestion, Robert?
Let me know if it doesn't work.
Yes, I did, and it didn't cure the problem.
- Hannah
Thanks for trying, Robert.
In this case, can we reach out to you via email, so we can investigate this issue further?
Yes
- Megan
I've done all of this, including reinstalling twice. Is there anything that can be done to get rid of it??
- Megan
Hey Robert T.30!
Would you mind clarifying what you're referring to? I switched our communication to email, in order for us to have a closer look into this.
Or, we might potentially need to escalate your case to our specialized team.
Would you mind escalating this? It would probably be more efficient.
- Megan
You'd need to reply back to the email with the info I asked, and I'll take it from there Robert T.30.
