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Incorrect name in Dropbox email
Apologies if this is posted in the wrong place or has already been raised.
On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.
This email started with 'Hi fYJ0*****2N'. My dropbox password was 'fYJ0*****2N' (I've changed this both here and permanently to access my account.
Later the same day I received the same email - this time addressed to my name.
Is this a data leak? Certainly sending passwords via email isn't great!
Have others received this email or is it just me (note, I've changed my password!)?
PS: I have Dropbox emails sent to a separate email alias (dropbox@....) so am sure it was from them.
See screenshot;
After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.
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- Hannah
Dropbox Community Moderator
Hey Uzaif Nadeem , are you having some kind of issue related to this thread?
Can you please give us some more details?
