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Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
5 years ago

My account got disabled

 Hello! I've been using dropbox for almost a year now. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. I've tried contacting support but i haven't rece...
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Gina Guilmette's avatar
Gina Guilmette
Explorer | Level 3
5 years ago
Had to be a monetary issue because that would be THE ONLY reason this company would take such action! They don’t care if your life is being ruined and preventing you from getting jobs because somebody is sharing explicit photos through dropbox links!! That’s OK as long as the customer is paying
Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
5 years ago
Sadly enough that coudlnt be it. Cause the bank send me a message saying the payment Came though (used MasterCard)
  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    I'm sorry to hear about the situation Bawlzofglory.

    Can you let me know the ticket number (eg. #1234567) for the case you opened with our Support team, so that I can check on this from my side?
    • Bawlzofglory's avatar
      Bawlzofglory
      Explorer | Level 4
      5 years ago

      Sorry for the late response have tried going to support live chat with other accounts but yet no useful answers or i just get ghosted

       

      this is the ticket number: 
      12125116

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