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Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
5 years ago

My account got disabled

 Hello! I've been using dropbox for almost a year now. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. I've tried contacting support but i haven't rece...
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Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
5 years ago
Sadly enough that coudlnt be it. Cause the bank send me a message saying the payment Came though (used MasterCard)
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
I'm sorry to hear about the situation Bawlzofglory.

Can you let me know the ticket number (eg. #1234567) for the case you opened with our Support team, so that I can check on this from my side?
  • Bawlzofglory's avatar
    Bawlzofglory
    Explorer | Level 4
    5 years ago

    Sorry for the late response have tried going to support live chat with other accounts but yet no useful answers or i just get ghosted

     

    this is the ticket number: 
    12125116

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