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Anas1's avatar
Anas1
Explorer | Level 4
6 years ago
Solved

My Dropbox account was deleted due to inactivity, can I get back my referral space?

Hi, My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I regist...
account access
Account Settings
  • Daphne's avatar
    Daphne
    6 years ago

    Hey there Anas1, I hope you're well today!

    To see if there's anything that we can do for you in this situation, I've reached out to your email address linked to your Community profile.

    Please just check your inbox when you have a moment and we can take it from there.

    Thanks!

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey there Anas1, I hope you're well today!

To see if there's anything that we can do for you in this situation, I've reached out to your email address linked to your Community profile.

Please just check your inbox when you have a moment and we can take it from there.

Thanks!

lessly's avatar
lessly
New member | Level 2
6 years ago

I would like to reactivate an account that was closed due to inactivity.  I cannot find any way to contact support for this.

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I'm afraid that if the account has already been closed lessly, that we wouldn't be able to restore the account to the same state as it was before.

     

    If you'd like to, you could open up a new account with the same email address. However, it will be a brand new account without any associated to the previous account.

     

    Hope this info helps!

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