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No option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5.
I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any suggestions?
Thank you!
Could you check if you've enabled the Dropbox extension in Finder in the Mac OS settings?
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Hi Jay, I have the same problem on my Mac (can't get the 'make online only" dropdown, but already have the Dropbox extension enabled in finder? Any other solution gratefully accepted as I badly need to free up disc space! thanks
Had issue today where the online only option disappeared and files would not open through the finder window. I had to delete the app and reinstall (i also deleted the `library files associated with the app as well, caches preferences etc.) the app all together and the option came back up.
- Walter
Dropbox Community Moderator
Hey BronwynC, sorry to jump in, but do you get the same options for single files as well?
Also, could you clarify what plan you're on and the desktop app's exact status and version as shown in your menu bar?
Could you try the following steps and let us know if they improved matters for you?
- Click on the Apple icon in the top left hand corner of your screen
- Select System Preferences...
- Then Security & Privacy
- Select the Privacy tab
- To make changes, you will need to click on the lock icon, and enter your macOS password
- Select Full Disk Access
- Check the box beside Dropbox
- Select Accessibility
- Check the box beside Dropbox
- Now please, attempt to restart the Dropbox desktop app.
Let us know how you get on.
Thanks Megan.
Version 157.4.4801 on my Mac I believe.
This is a screen shot of my control/click (rightclick).
this is what I see when I right click on a folder
- Megan
Hey BronwynC, let's have a look into this!
Do you face the same situation as the OP initially mentioned? Have you taken a look into this Help Center article?
Which version of our app do you have installed on your device, and what do you see when you right click on a folder, or file inside your Dropbox folder?
Keep me posted, and we'll take it from there!
I am having the same problem, can you tell me how to enable the dropbox extension in Finder in MacOS settings?
Hi, i also got this problem of my computer with win11 system,how to fix this with windows system, thank you!
- Megan
Hey dropsyfied, thanks for the screenshots, I appreciate them!
What is the version that you have installed, and syncing status on your device, while we speak?
Yes Mac extension is selected for my account.
In Mac Catalina 10.15.7 with Drop Box plus, I get no option to make online only. I am trying to free up hard drive space by making the files save online only. This was promised before I bought account. If this is not solved, I will close drop box account.
Right click on folders in dropbox after sign in
