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LLA2025's avatar
LLA2025
New member | Level 1
12 months ago

"Please log in to verify your email" when trying to access a folder.

I have been added to a DropBox and received an email from DropBox to allow me to access the folder.  Now, I enter my username then password. The page loads then resets and say "Please Log In to Ver...
account access
Dropbox Basic
Error Messages
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi LLA2025, welcome to our Community!

Just to make sure we're on the same page here: it sounds like you're logging into someone else's Dropbox account, while trying to access a shared folder, right?

If not, feel free to clarify. Do you see this message when trying to log into the account online, or when you click the invitation to the shared folder? 

Let me know more, and we'll take it from there!

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