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CT27's avatar
CT27
Helpful | Level 5
4 years ago
Solved

Second Dropbox account has vanished

Hello,   I used to have a personal dropbox account and one using another account that I used to share files with colleagues. My primary personal account is still functioning fine, but the other a...
account access
Account Settings
Multiple Accounts
security
  • Mark's avatar
    Mark
    4 years ago

    You should be able to just log in to it at www.dropbox.com/home. 

     

    My guess is that the ending of Free Teams has caused them to unlink on your device. The second account is still there and active you just need to log in to it 🙂

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

You should be able to just log in to it at www.dropbox.com/home. 

 

My guess is that the ending of Free Teams has caused them to unlink on your device. The second account is still there and active you just need to log in to it 🙂

CT27's avatar
CT27
Helpful | Level 5
4 years ago

Dear Mark ,

 

Thank you so much. I tried it and found my other files - what a relief! I was thrown when I couldn't find the usual 'switch between accounts' option and was worried about having lost all those folders.

 

I appreciate you taking the time to answer my question and solve my problem.

 

Warmest,

Carla

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