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Someone got the password to my Dropbox account and changed my credentials.
I think someone got the password to my Dropbox account and changed the associated password and e-mail account. Is there anything I can do?
Thanks
edit: I see someone else had the same problem, I'll contact support. Thanks
Reset the password via www.dropbox.com/forgot ?
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Hi,
I have the same issues and have been without access for days, Please can someone help me as soon as possible
I desperately need help, someone has hacked my account and is seeing my information
Yes please can you email me and ill get back to you asap. The problem is with another account I have
- Walter
Dropbox Community Moderator
Sure thing, Zoe. You've got
- Still nothing…
id appreciate a direct email as i have a similar issue
- MeganHey premjonathan, have a wonderful Friday!
I've just sent a message to your Community linked email, and I'd be happy to see you there!
Cheers! - Hi!
This thread gave me a lot of hope.
I filed a ticket #14891374
My account was under my name and was taken over by another email. They took my account (with 3TB storage) and for a moment earlier when I still had access to my mobile app, saw that they deleted all my files except for a funeral video.
Is there anyway I can get my account back? I’ve been a loyal customer of Dropbox (paid) since 2017 and have had such positive experiences up till now. My entire work and portfolio is on Dropbox and I desperately need access to it. Please help. I haven’t got my ticket replied to. Please help! - MeganHi Reinhardtkenneth, thanks for posting today!
I created a new ticket on my end for you.
Reply back as soon as possible, and I'd be more than happy to help you out, as much as possible.
