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bi3mw's avatar
bi3mw
Helpful | Level 6
3 years ago
Solved

The web page does not open when one click on the icon.

Hello,
I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ).

 

My browser: Firefox 115.2.1esr (64-bit)
Operating system: Ubuntu 20.04 LTS

 

It should be noted that it worked at the beginning and then suddenly no longer.

-bi3mw-

desktop
Web
  • bi3mw's avatar
    bi3mw
    3 years ago

    I have changed the default browser to Google Chrome as a test. With this setting, Dropbox works. So there seems to be a problem with Firefox ESR.

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey sundit! Unfortunately, we can’t click on any links on the forum, due to security reasons. 

     

    If you want though, you can attach a screenshot here by clicking on the small camera icon above your message box (right before you post).

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