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Forum Discussion
AlanAtaxia
21 days agoNew member | Level 2
Trying to edit/change my personal email (in settings) but it says my email is not valid
Question or Issue
trying to edit/change my personal email (in settings) but it says my email is not valid
4 Replies
- Nancy11 days ago
Dropbox Community Moderator
Hi from me too, AlanAtaxia! Were you able to resolve this since your last post?
If you need any sort of assistance, we’re right here.
- Megan18 days ago
Dropbox Community Moderator
Hey AlanAtaxia!
Give it a go, and if you have any other questions, or issues we'll be one post away. Thanks! 😉
- AlanAtaxia19 days agoNew member | Level 2
thanks, yes will try (it was set up by our previous charity volunteer, many years ago !
- Hannah19 days ago
Dropbox Community Moderator
Hey AlanAtaxia, sorry to see that you're having trouble changing your email address.
Would it be possible that the email address you're trying to use, is already used by another Dropbox account?
Can you open a window on another browser or a private browsing window and try to sign in to the Dropbox page with that email and let us know what happens?
Thanks in advance!
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