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Changing dropbox ownership
We currently have a dropbox account managed by a member of staff that has recently left. I have managed to change the email address so that is done and have changed ownership of the internal folders ...
Hey Beckaluna44, thanks for posting on our Community and happy Friday!
May I ask if you're referring to a Dropbox for Business teams account or individual accounts?
It sounds like your colleague is still logged into that account on her computer in the desktop app.
If you'd like to unlink it from there, you can do it via the app's preferences under the Account tab.
Just make sure you have access to the folders that were stored in the account beforehand.
I hope this helps a tad and please keep me posted on your progress.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey Beckaluna44, thanks for posting on our Community and happy Friday!
May I ask if you're referring to a Dropbox for Business teams account or individual accounts?
It sounds like your colleague is still logged into that account on her computer in the desktop app.
If you'd like to unlink it from there, you can do it via the app's preferences under the Account tab.
Just make sure you have access to the folders that were stored in the account beforehand.
I hope this helps a tad and please keep me posted on your progress.
So my other colleague is now the owner of all the folders. If my ex colleague now goes in and unlinks her account then will all our folders still remain? I just need to be super sure as we have a lots of things on there.
- Megan
Hi Beckaluna44, yes, unlinking the app shouldn't remove any of the content there.
