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Forum Discussion
omar153
2 years agoExplorer | Level 4
Dropbox password manager app - accidently reset; help needed to restore it
Hi, I have downloaded Dropbox passwords manager app on my phone to store all my passwords. I accidently reset it and all my passwords saved are gone. I have the 12 seed recovery words which ...
- 2 years ago
You can contact support at www.dropbox.com/support, but, they'll say the same thing. Replies will take a few days and they arent open weekends.
Dropbox do not have the capability to recover things which it has permanently removed - imagine the legal issues if they did from people who wanted to remove files etc. from servers and were told it was permanent to find out its not?
omar153
2 years agoExplorer | Level 4
So even with my 12 seed recovery (which it the site accepts). There is no option here for help with Dropbox support?
Mark
Super User II
2 years agoYou can contact support at www.dropbox.com/support, but, they'll say the same thing. Replies will take a few days and they arent open weekends.
Dropbox do not have the capability to recover things which it has permanently removed - imagine the legal issues if they did from people who wanted to remove files etc. from servers and were told it was permanent to find out its not?
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