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Forum Discussion
Files being deleted on inactive paid accounts.
I chose Dropbox years ago partly because their marketing and terms at the time strongly implied that paid accounts would keep files indefinitely as long as the subscription was active. Recently, howe...
Rich
Super User II
Super User IIRecently, however, they began deleting inactive accounts’ files—even paid ones—after a certain period of inactivity, with a policy that apparently changed after I signed up.
The policy hasn't changed. Dropbox doesn't delete files from inactive paid accounts. Have you looked at your Events page for information regarding the deletion?
