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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to check 6-digit code in email. (same computer)
My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.
I only want to login Dropbox without check email 6-digit code, so what can I do?
Thanks
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
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I have had a dropbox Account for over 15 years. The account was linked to my work email and work mobile number. The Company went into liquidation. Have tried to log in and it sent a code to the email linked with the account (work). I know my password etc. but cant access without verification code. I desperately need access to the documents stored in dropbox. What can I do to rectify it? Many Thanks
- I want to login my dropbox account without email 6-digit security code.
Because my email is inactive on longer time. So I request you.
Please help me for open the dropbox account without security code
I have only email or password. But my email is invalid - Megan
Dropbox Community Moderator
Hi Amitkumar1, I hope you're doing well!
I just sent you an email, I'll be happy to see you there.
Cheers!
Hi let me know if you have any joy as they told me that there was nothing they could do.
I signed up to drop box over 10 years ago using a certain email address. That internet service provider no longer exists but I still know my old password. When I tried logging in using my old email and password it said it sent a link to the old email address to reactivate my account.
Obviously I can't open this email to reactivate the account.
I have a basic account.
How do I access my old account or is it gone forever.
*There is no way to access old email. Company no longer in existence*- @Nancy That is correct. When I try to log in using my old email address, it says.
'' welcome back, we sent a code to (old email address) and any devices you've linked to this account. Enter the code to continue. (6 digits)''
What should I do? - @ Rich This doesn't quite solve my issue.
From the link you supplied;
''I know my Dropbox password but don’t have access to my email address
If you know your Dropbox password but don’t have access to the associated email address, log in to Dropbox then immediately change your email address''
The problem is when I try to log in, it sends a 6 digits code to my old email address which I don't have access to.
Thanks for the reply though.
