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bgeorgen's avatar
bgeorgen
New member | Level 2
6 hours ago

I can't log in to the Dropbox app through my new Android phone

I just upgraded my Android phone and I can't access the files in the app. I have a premium account and I went through and unlinked past devices but I still can't access it. I've been logging using Go...
account access
Android
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

I'm sorry to hear that you're having an issue with this, bgeorgen​.

Can you give us a bit more info on what's happening exactly?

Why are you not able to sign in to the app? Are you getting some kind of error message?

A screenshot better explaining the issue would be welcome as well, if you could send one.

Thanks in advance!

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