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Forum Discussion
Solved
I get an "email taken" error for an email address that's no longer linked to a Dropbox account.
Device
Acer Swift X Operating System/Browser (if using the web)
Windows 11 Dropbox App Version (if using the app)
(200.4.7123 - found in app settings or About section) Dropbox Plan
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Awesome. Please check your email address and reply to my message, when you see it, javalava54.
Dell_Dropbox
Community Manager
Community ManagerHey there javalava54 welcome to the community
You'll be unable to use the email of the 2nd created Dropbox account. That email is now out of action for you. I realize it may not be the ideal outcome, but is it completely out of the question to keep your original account with the original email address its connected with?
- Rich
Super User II
You'll be unable to use the email of the 2nd created Dropbox account. That email is now out of action for you.
Dell_Dropbox, has this changed recently? In the past, as long as you deleted the Dropbox account, you could (almost immediately) re-use the email address from the deleted account on another account. If this is no longer the case, why the change in functionality?
- Dell_Dropbox
Sounds like its time for an adventure, I just pinged the team to get a better answer
I assumed that email needed to be a valid one so that Dropbox could contact me if necessary?
