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amattson
2 months agoNew member | Level 1
I lost access to the email address linked to my Dropbox account.
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- Nancy
Dropbox Staff
Thanks for posting on our forum today, amattson!
Do you still remember the password of your Dropbox account? If you do, you should still be able to sign in and change your email address to another one that you can access right after that.
However, if you’re being asked for a one-time code while attempting to log in, please let me know.
Feel free to ping me, if you need further help.
- amattsonNew member | Level 1
Nancyyes it’s requiring a code and I can’t get past that. The account is tied to a former employer email and I no longer work there but the subscription is charging to my personal credit card. the account is [email removed as per Community Guidelines] -I also have the number that the charge on my credit card shows if you need that.
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