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mosi3311's avatar
mosi3311
Explorer | Level 3
4 years ago

I lost my phone, therefore I can't log into my old Dropbox account

hello i lost my phone so thats why i cant login my old account and i also trying to login after 2 or 3 years i have email paswrd but when i am logging in they said we sent a code on your email or lin...
account access
Account Settings
Permissions
security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

You need to reply to it mosi3311. However, from experience if you dont have the 2FA device or the recovery codes it isnt possible to recover an account - that has been publicly stated here many times. 

mosi3311's avatar
mosi3311
Explorer | Level 3
4 years ago
what is the 2FA.. when i lost the phone i was using dropbox in dropbox app.. and i set a sceurity code to open the app..

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