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kaiser1304's avatar
kaiser1304
Explorer | Level 3
1 year ago

My account got disabled for inactivity without warning

Yesterday, when I tried to access my account, it said the account had been marked as inactive even though I had only recently used it for work, I also did not receive a warning email to back up data....
account access
Error Messages
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey kaiser1304 - thanks for the ticket ID and sorry to jump in here. 

 

I just wanted to mention that our team is aware of this and are currently investigating.

 

We'll let you know more as soon as we have an update!

  • kaiser1304's avatar
    kaiser1304
    Explorer | Level 3
    1 year ago

    Thank you very much. Hope you will resolve this issue quickly.

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