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kaiser1304's avatar
kaiser1304
Explorer | Level 3
2 years ago

My account got disabled for inactivity without warning

Yesterday, when I tried to access my account, it said the account had been marked as inactive even though I had only recently used it for work, I also did not receive a warning email to back up data....
account access
Error Messages
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey kaiser1304 - thanks for the ticket ID and sorry to jump in here. 

 

I just wanted to mention that our team is aware of this and are currently investigating.

 

We'll let you know more as soon as we have an update!

kaiser1304's avatar
kaiser1304
Explorer | Level 3
2 years ago

Thank you very much. Hope you will resolve this issue quickly.

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