Not receiving verification email, how can I verify my account?

Did you get my email address (ban1)?

Hi ban1, I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

Thanks!

Not receiving email verification

Hey Harsh Dhariwal, sorry to hear you’re having this issue.

It may be a long shot, but have you also added no-reply@dropbox.com to your email contacts? If not, please do so, and then attempt to re-send the verification email.

Let me know when you have more updates.

Hi everyone,

I hope you're all well! I just wanted to pop a comment in here to link to this post with some really great advice on what to do if you are having trouble receiving your verification email! 

Hopefully, this will help if anyone has experiences with this issue again.

Thanks, and have a great weekend!

Graham

مرحبًا @Ey12، مرحبًا بك في مجتمعنا!

فقط للتأكد من أننا على نفس الصفحة هنا: هل تشير إلى رسالة التحقق الإلكترونية، أو رمز الأمان المكون من 6 أرقام الذي يستخدم لمرة واحدة للوصول إلى حساب Dropbox الخاص بك؟

هل يمكنك أيضًا محاولة إضافة no-reply@dropbox.com إلى جهات اتصال بريدك الإلكتروني ثم المحاولة مرة أخرى؟

على أية حال، سأنتظر ردك حتى نتمكن من المضي قدمًا!

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Hey Ey12, welcome to our Community! 

Just to make sure we're on the same page here: do you refer to the verification email, or the 6-digit-security one-time-code in order to access your Dropbox account? 

Can you also try adding no-reply@dropbox.com to your email contacts and then try again?

In any case, I'll be waiting for your response, in order for us to proceed! 

Hello, 

I can not confirm my email adress because I don't receive the email confirmation. When I ask to "send me again" the e-mail I have an error message "a problem has occurred while processing your request". Can you help me please ? 

Thanks,

Manon

Hey ManonM1, thanks for posting on our Community!

Can you check your spam folder, to see if the email went there?

If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.

Let me know how it goes.

Hi,

I've signed up for a new Dropbox account and despite receiving the welcome email I am not receiving the verification email. As with others complaining of this problem I have added no-reply@dropbox.com to my address book and created filters to ensure emails are not sent to spam. This is really frustrating as I need access to the account urgently.