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Problem with login, says my account is disabled.
Hallo everyone
For some reason i cant login to my Dropbox account anymore, although i am sure i use the right Email and passwort. When i got to create a new passwort and enter my Email it says that my account got dissabled. Now i dont know what to do.
Thanks for your help in advance
7 Replies
- Megan
Dropbox Community Moderator
Hey there, Deadpool248, let's jump right into this!
Did you happen to be part of a Business plan, and maybe you got removed by your admin?
If you check the email address linked to your Dropbox account, do you see any emails explaining why this might have happened?
Keep me posted, and we'll take it from there!
- No its a private Account
- Megan
Hi Deadpool248, what about the email?
Did you check for any communication from us, to the email address linked to the account?
- Yes there was just a mail, that my storage is 80% full, nothing more.
- Megan
Can I send you an email, in order for us to have a closer look into this Deadpool248?
- Yes please, this would be great!
- Megan
I just sent you an email Deadpool248, I'll see you there!
