Forum Discussion

stalkerski's avatar
stalkerski
Explorer | Level 3
3 years ago

Question about two-step verification

Two-step verification, when connected Security keys how to remove the authorization method through the Authentication Application since it is no longer necessary and even lose the level of protection...
account access
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey stalkerski, welcome to our Community and thanks for using Dropbox!

 

Can you please clarify what exactly you'd like to accomplish here?

 

Do you want to disable the Authentication App as a way to log into your account since you're using security keys now, am I getting this right? 

 

Let me know more and we'll take it from there. 

  • stalkerski's avatar
    stalkerski
    Explorer | Level 3
    3 years ago

    yes, you understood me correctly, because e. keys is considered the highest level of security, and it seems to me that its meaning is lost or a less secure way to unlock an account remains active. it's like coming up with a password for an account where you can go through authorization without a password.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      So, in this case, you can change from using an authenticator app to receiving an SMS text to access your account or disable the feature in general. 

       

      Can you give this a go through your account's Security page and let me know if it helps stalkerski?

      • stalkerski's avatar
        stalkerski
        Explorer | Level 3
        3 years ago

        the way via sms is even older than through the application. no function free app and sms leave only U2F

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