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Suspicious email about a charge?
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the bottom of the page it says Dropbox invoice but everything in the email says PayPal. I took screenshots I wish I could upload on here to show.
To: PayPal User
billing.receipt@PayPal.com
From: no-reply@PayPal.com
Issued March 24, 2023
Confirmation of Dogecoin (DOGE) purchase:
$634.83 via PayPal. Funds will reflect in account
Title within 24 hours. For refund or cancellation,
contact support at: +1_(888) 510-8004
Hi dmccandless Megy86 and Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
35 Replies
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Initial email shows that it came from 'no-reply@dropbox.com' and if you select "reply" to see the return email, it is replying to 'no-reply@paypal.com'
How is it "obvious"? I already forwarded the email to Paypal's phishing alias.
- Megan
Dropbox Community Moderator
Hi nicklato12 & Tiffany08, thank you both for reporting this!
Could you send me a screenshot of the email you received, and also confirm the email address it came from? Is it coming from an official Dropbox domain?
Just make sure none of your personal info is visible in the screenshot, such as email address.
Keep me posted!
- I’m having trouble adding a screenshot on mobile would I have to do it on desktop? It seems to be from a official Dropbox domain considering I have emails from the same domain stating my password change and logins.
- There is something really important missing from Megan's reply. And that is where you want me to send it to.
- I would if I had that option
- Rich
Super User II
Tiffany08 wrote:
I would if I had that optionThat's been an issue for a while. I think you need to be Level 3 or higher on the forums. Simply put, you likely haven't posted enough. I think the limit was raised due to spammers abusing it shortly after these new forums went live.
You could upload the image to your Dropbox and share a link, or you could use an image hosting service like Imgur or Gyazo.
removed links
- I received the exact same email
