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Unable to login S Mode
Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking verify it goes blank then reopens reCAPTCHA as though clicking login again so unable to get past this step, any help would be hugely appreciated!
I noticed the app was just updated, so I tried again.
I can now login successfully just with email and password and no reCAPTCHA window, blank or otherwise appears.
Thanks
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I'd be happy to submit a ticket if I could figure out how to do so. I can't seem to get past the "Chatbot", which offers up unhelpful suggested answers to whatever question I enter ("can't log into Dropbox using the S Mode app") but seems uninterested in letting me proceed to actually file a ticket.
More precise instructions, ideally bypassing the annoying Chatbot, would be greatly appreciated.
I'm using the "S Mode" app on a Surface Pro X running Windows 11 for Arm, by the way....because Dropbox still refuses to release a full-featured Dropbox client for Windows for Arm...grr....
Hi @Nancy.
This is my ticket number:
Ticket #18945756: TEAMS: Loop Captcha
I don't know how send you private message.
Thanks
Following your suggested link I get two possibilites: Ask Dropbot or Visit he Community. I can't see there is any possibility of filing a ticket there.
Hi,
I cannot login via Windows 11s App.
It keeps me in a "I am not a robot" loop from reCAPTCHA
Tried everything and running out of ideas...
- I have this exact same problem. The reCAPTCHA box is white and the pictures run in an endless loop. Every once in awhile it simply reloads the box, but it never goes past.
- I had to reinstall Windows 10 due to network issues, and now I’m having the same problem. I can’t log in and I can’t access my work files.
I have this issue also
FYI Dropbox just posted an app update that fixed the perpetual reCAPTCHA loop issue, at least for me. Hit up the Microsoft App Store on Windows 10/11 for it if it hasn't yet been auto-pushed to you.
Now if they'd just release a full-featured Dropbox client for Windows for Arm....
