Forum Discussion

abd ullah's avatar
abd ullah
Explorer | Level 3
8 months ago

Using other ways for two-step authentication

Recently, I could not access my account as I didn't have access to my previous mobile and laptops, and I could not receive messages on my mobile number. I want to mention that the team has made a gre...
account access
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey abd ullah, thanks for reaching out to us and sorry to see that you had an issue accessing your account.

Would you mind clarifying or specifying which exact verification method you'd like our team to consider?

Just to make sure we have a solid and specific feature suggestion, I'd also recommend you take a look at Emma's tips for posting an idea.

Let me know what you come up with!

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