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yanfei wu's avatar
yanfei wu
Explorer | Level 4
3 years ago
Solved

I can't install the Dropbox desktop app on my new MacBook Air

MacBook Air 2023 , can't installed dropbox desktop app, can't complete setting
desktop
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    The screenshots you posted earlier indicated that you are at the maximum of 3 devices for your Dropbox Basic account, so you can't add this computer.

     

    You'll need to access this page and remove devices until only 2 remain, so that you can add the computer to your account.

yanfei wu's avatar
yanfei wu
Explorer | Level 4
3 years ago

Hi

 

Yes sure it will be helpful to solve this issue, need you help indeed

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

The screenshots you posted earlier indicated that you are at the maximum of 3 devices for your Dropbox Basic account, so you can't add this computer.

 

You'll need to access this page and remove devices until only 2 remain, so that you can add the computer to your account.

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